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On 26 September 2022, the Ministry of Hajj & Umrah launched the Nusuk app. The update was made after the Minister of Hajj and Umrah Dr. Tawfig Al-Rabiah launched Nusuk with the aim of facilitating the arrival of Umrah performers from all countries of the world and easing procedures for issuing visit and Umrah visas electronically.
In addition it would also enrich the religious and cultural experience of Umrah performers through preparing religious and historical sites in the Kingdom of Saudi Arabia to receive guests as part of targets of Saudi Vision 2030.
Nusuk was officially launched in the United Kingdom at Umrah+ Connect an event co-hosted by APPG Hajj & Umrah and CBHUK on Sunday 6th November 2022.
Please see the below guidance on how to perform Umrah (correct at the time of publishing).
Download the Nusuk and book your Umrah slot (this app can also be used to book prayers in the noble Rawdah). NOTE: You will need a valid Visa to register the App – see below.
Link to Download Nusuk App: Google Play App Store
COVID-19 vaccine and PCR tests are no longer required to gain entry to the Kingdom of Saudi Arabia.
Vaccination Requirement for Umrah Visa (only)
Mandatory requirement to have had Meningitis ACWY Jab at least 10 days before arriving in KSA.
Check with your GP if you are up to date with all other vaccinations before travel along with any medications you may need for existing conditions (make allowances to take extra medication in case of delays on your return leg).
What type of Visa do I need for Umrah?
There are two options currently available, one is to go for the traditional Umrah Visa and book via an approved Umrah Agent, and the other is to obtain the new tourism e-Visa
e-Visa (Tourist Visa)
We recommend having a valid tourism visa obtained before arrival to Saudi Arabia and select “With Umrah” option. However, if you would prefer, visa on arrival has reopened as of 25 March 2022 for passport holders from the US, UK and Schengen area.
e-Visa is valid for 1 year from date of issue, and you can stay for up to 90 days with multiple entry.
Have medical and COVID 19 insurance. This insurance is included in all new tourism visa issues.
On 20th January 2023, the Saudi Authorities launched a FREE 96 hr transit stopover visa for anyone flying with the national air carriers Saudia (Saudi Airlines) and Flynas – Check with the airlines for more details
Apply for the eVisa here
For more info visit: https://www.visitsaudi.com/en
Your Umrah travel agent company will obtain an Umrah Visa for you which is valid for 90 days from issuance and you can stay a maximum of 90 days on single visit only.
In most circumstances, the Umrah Visa is issued as part of a package which may include flights, accommodation, transportation, ziyarah tour etc.
On 3rd December 2022, the Ministry of Hajj & Umrah announced the need for biometrics prior to their arrival into Saudi Arabia for citizens from 5 countries in order to issue an Umrah Visa. The beneficiaries of this service include pilgrims from the United Kingdom, Tunisia, Malaysia, Kuwait and Bangladesh.
Saudi Visa Bio App is available for self enrollment via the App Store (iOS) and Play Store (Android)
Read more at: https://saudigazette.com.sa/article/627653/SAUDI-ARABIA/Hajj-Ministry-Smartphone-biometrics-for-issuing-Umrah-visa-from-5-countries
Are there age restrictions on who can perform Umrah?
All ages can enter Saudi Arabia.
As of the date of the article, children aged five and above can perform umrah on any type of visa. Children below the age of 5 can accompany parents for the umrah rituals.
Are there any safety measures in place?
Currently the only measures that remains in place is:
Entry into the Mataaf is only for pilgrims performing Umrah (i.e. people with Ihram and valid Umrah permit obtained on the Nusuk App).
Visiting the Noble Rawdah Sharif in Medinah?
You can book a visit to the Rawdah Sharif in Masjid Al Nabawi through the Nusuk app only for both Men and Women. Slots are very popular, so we encourage you to book as soon as possible. Please note, at the date of this article, only one visit is allowed per 30 days. The Nusuk app will block any additional visits within the 30-day period. Therefore, for most pilgrims, they will only be able to visit the Rawdah Sharif once during their stay.
Men: entry will be through Gate 38, queuing opposite gate 37.
Women: entry will be through Gate 37 and is available during two periods in the day.
The morning period will be from 6:00 a.m. until 11:00 a.m. While the evening period, will be from 9:30 p.m. until 12:00 a.m. On Fridays, the agency said, that the morning period will be from 6:00 a.m. until 9:00 a.m., while the evening period will be the same as the weekdays, from 9:30 p.m. until 12:00 a.m.
However, please double check the gate number on your permit via Nusuk app and ask the local security officials for local timings for access as it is subject to change.
How many Umrahs can I perform?
As of 5 March 2022, the Saudi authorities have removed the ten-day waiting period between the issuance of Umrah permits. Thus, a new Umrah permit can now be issued immediately after each Umrah and you can perform as many Umrahs during your stay.
There is no limit on the number of Umrah you can perform with an Umrah Visa. We advise you to obtain a wristband from your Umrah company, which will give you ease of access to Haram and to performing Umrah. This is particularly useful for those who are not tech savvy as you do not need to use the Nusuk booking App to book Umrah. Certain hotels can also issue you Umrah permits, but please check with them before booking.
What are the restrictions to touch the Ka’bah, Black Stone, Prayers in Hateem and Mataaf?
Entry to Mataaf is only allowed for pilgrims carrying a valid Umrah permit for the purpose of tawaf (as part of an Umrah) and that you must be wearing the Ihram.
Restrictions relating to touching the Ka’bah, black stone and prayers in the Hateem have now been lifted so you can perform such activities whilst performing Umrah. However please note that the Ka’bah and black stone are heavily perfumed, so if you are in the state of Ihram you will contravene the rules of Ihram if you touch these perfumed area and will be subject to a penalty (dam). Please consult an Islamic scholar for further advice.
Can I perform Nafl Tawaf?
Nafl tawaf (i.e. not part of an umrah) is allowed on the first floor only of Masjid Al Haram. There is no need to book a slot using the Nusuk app.
Please note as it is only permitted to be performed on first floor it can take approximately 60 to 90 minutes to complete.
Are there concessions for those with mobility issues?
Wheelchair users must perform tawaf on the first floor as the mataf area is now a wheelchair-free zone due to increased numbers. Furthermore, special electronic carts are available to rent when performing Sa’ee.
Can I wear Ihram on board my flight?
Please confirm with your airline before travel as to whether you can wear the Ihram as sometimes this may be dependent on what type of Visa you have i.e. eVisa (Tourist) or Umrah visa.
How much Zam Zam Water can I bring back?
Only those on an Umrah visa are entitled to 1 x 5 litre drum of Zam Zam per passenger which you can purchase for SR8.5 at Jeddah or Madinah Airport. Please check with you airline if Zam Zam allowance forms part of your total luggage allowance or allowed in addition as some may allow for free whilst other may charge or disallow. Rules differ from airline to airline.
Note: Zam Zam water cannot be exported via cargo and the Saudi General Civil Aviation Authority (GACA) has issued new guidelines, restricting Hajj and Umrah pilgrims from carrying Zam Zam water bottles inside checked-in baggage back to their countries.
CBHUK has made representations to the Ministry of Hajj & Umrah to allow ALL Umrah pilgrims regardless of their Visa type to bring back 1 x 5 litre drum of Zam Zam. This should be resolved soon – InshaAllah.
What travel documents do I need to carry?
Valid Passport with at least 6 months validity on your return date
eTicket/Airline Ticket/Boarding Pass
What’s the latest UK Government Travel Advice to Saudi Arabia?
Please bookmark and visit the link below for the latest FCDO travel advice to Saudi Arabia.
This guide has been made possible with the contribution from our dedicated volunteers to whom we are deeply indebted to, May Allah bless them all. We advise you to carry out your own research prior to booking your Umrah package.
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