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Hajj 2023 – Guidance for British Pilgrims

While every effort’s been made to ensure this article’s accuracy, and that of the content on our website, it doesn’t constitute legal advice tailored to your individual circumstances. If you act on it, you acknowledge that you do so at your own risk. We can’t assume responsibility and don’t accept liability for any damage or loss which may arise as a result of your reliance upon it.

On Monday 9th January 2023, Dr Tawfiq Al-Rabiah, the Saudi Minister for Hajj & Umrah during the opening of the Conference and Exhibition for Hajj & Umrah Services held in Jeddah,  announced the good news to all Muslims that Hajj pilgrim numbers would return back to pre-pandemic levels and without age restrictions.  

On Friday 27th  January 2023, the Saudi Ministry of Hajj & Umrah opened up the official platform for booking and managing the Hajj bookings for pilgrims from Europe (including UK), North and South America, Canada, Australia and New Zealand via its official website:

The initial launch is for prospective pilgrims to register their interests for Hajj 2023.  Registering on the platform does not mean that you will be accepted for Hajj.  Packages and payment options will be available later.  Please subscribe to our newsletter to be kept up to date on developments. 

Nusuk Hajj is the only platform formally approved by the Saudi Ministry of Hajj and Umrah to provide Hajj services for the year 1444-2023.   It has been established to provide a unique spiritual Hajj journey.   Do not make any payments to anyone claiming they are authorised to sell a Hajj package – they are not.   Wait for official information which we will share via our website and social media.   

Advice before you start to register on the Nusuk Hajj platform:

Have digital copies of:

  • Your passport

PNG, JPG (MAX. 800x400px and 2 MB).

Please take a picture of the main page of the passport

  • Passport photos

PNG, JPG – Only 200x200px 18kb.

Personal Photo background must be white and in modest clothes

and if applicable:

  • Your digital copy of your BRP (Biometric Residence Permit)

as these will be required to create a pilgrim profile.  

  • You will be able to add companions (family members, Mahrams & dependents) to your profile.

Further Advice: 

If you want to perform Umrah or Hajj, please continue to follow announcements from the Saudi Ministry of Hajj and Umrah (@MoHU_EN) and FCDO official social media channels @ukinsaudiarabia on Twitter or on Facebook and the FCDO Travel Advice website including advice on taking out a valid travel insurance.

Before you travel for pilgrimage, carefully consider the information and advice on the website of the Saudi Arabia Embassy in London, and in the National Travel Health Network and Centre’s (NaTHNaC) factsheet.

What's the Official platform to book Hajj 2023?

Nusuk Hajj is the official platform for booking and managing your Hajj 2023 booking for pilgrims from Europe (including the UK), North & South America, Canada, Australia and New Zealand.

What are the Health requirements for Hajj 2023?

For Pilgrim’s from the United Kingdom you will need to be fully COVID vaccinated and have the Meningitis ACWY.  For pilgrims from other countries, you will may need other vaccinations.   

It is advisable to book an appointment with your local GP and check that other immunisations are all up to date.

Please visit the Nusuk Hajj website for the latest Health instructions and requirements for pilgrims:

Where can I get answers to FAQ's on Nusuk Hajj?

Please visit for answers to Frequently Asked Questions. 

Where can i get user guide for Nusuk Hajj?

You can download the user guide file to get acquainted with the steps of creating an account and managing companions on Nusuk Hajj at:




Where can I get further help with the Nusuk Hajj platform?

Please contact Nusuk Helpline at: +966920031201
Nusuk WhatsApp Helpline: +966 50 235 9759 

Is the Nusuk Hajj packages ATOL protected?

The Hajj packages will be offered directly by the Saudi Authorities and as such will not benefit from the ATOL scheme which is run by the UK Civil Aviation Authority  and which provides financial protection in the event of a tour operator going bust.   Follow the latest FCDO travel advice and take out a valid travel insurance just in case. 

Can the Nusuk App be used to book Hajj?

No.  The Nusuk App is used for Umrah & Rawdah bookings only which can be used once you are in Makkah/Madinah. 

You need to register and book Hajj via the official Nusuk Hajj website

How do I book Umrah?

Umrah bookings are made via the Nusuk Umrah App.   You will need a valid visa to register and use the app.  

  • Download the Nusuk App (formerly Eatmarna application) and book your Umrah slot (this app can also be used to book prayers in the noble Rawdah).
    Link to Download Nusuk App: Google Play      App Store

Keep up to date with Official Hajj 2023 News and Updates. 

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