MADINA – The Ministry of Haj has told Umrah company owners to abide by Shariah rules by providing separate accommodation for women and men. The ministry has also instructed that a secure place be provided for storing guests’ passports.
Legal action will be taken against those who don’t comply with the ministry’s rules or who provide substandard services to the Umrah pilgrims in Makkah and Madina.
If the ministry discovers any shortcoming in the services provided by the Umrah companies it will immediately refer pilgrims to other hospitality facilities.
Companies and establishments have also been told to provide manifestos of the Umrah pilgrims to the ministry 24 hours after they are housed and after their departure.
Umrah companies must also ensure the safety of buses and transportation facilities and provide pilgrims with all means of comfort and safety.
By Khaled Al-Shalahi