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Hajj 2023 FAQ’s

Below are a list of FAQ’s which we have received for Hajj 2023. 

For ease of navigation, we have categorised them.  Information provided is as accurate at the time of publication and can change. 



What are the Health requirements for Hajj 2023?

For Pilgrim’s from the United Kingdom you will need to be fully COVID vaccinated and have the Meningitis ACWY.  For pilgrims from other countries, you will may need other vaccinations.   

It is advisable to book an appointment with your local GP and check that other immunisations are all up to date.

Please visit the Nusuk Hajj website for the latest Health instructions and requirements for pilgrims:

What does fully COVID vaccinated mean?

According to the Saudi Public Health Authority, the definition of fully vaccinated is the total number of doses of the COVID vaccine that has been administered listed in the table below taken from :

For those in the UK, these will be the first 2 primary doses of the COVID vaccine that you were administered.   

You can obtain a copy of your COVID Pass from the NHS website: 

Vaccine Name
Number of Doses
Sputnik V

Nusuk Hajj Portal

What is the Official platform to book Hajj 2023 from the UK?

Nusuk Hajj is the only platform formally approved and run by the Saudi Ministry of Hajj and Umrah to provide Hajj services for the year 1444-2023.

It has been established to provide a unique spiritual Hajj journey.

Step 1 Signup on the Nusuk website to receive updates on Hajj package

Step 2 You will be notified once packages become available so that you can select and book.

Note: Packages will be available on a first come first served basis – There will NOT be a draw.

Advice: Do not make any payments to anyone claiming they are authorised to sell a Hajj package – they are not.

Wait for official information which we will share via our website and social media. Subscribe to receive our alerts via

Where can I get answers to FAQ's on Nusuk Hajj?

Please visit for answers to Frequently Asked Questions. 

Where can I get the Nusuk Hajj user guide?

You can download the user guide file to get acquainted with the steps of creating an account and managing companions on Nusuk Hajj at:

Where can I get further help on the Nusuk Hajj platform?

Please contact Nusuk Helpline at: +966920031201
Nusuk WhatsApp Helpline: +966 50 235 9759 

Can I use the Nusuk App to register for Hajj?

No.  The Nusuk app is only for booking your Umrah and Rawdah slots (available on the App Store and Play Store).

Nusuk Hajj is the only platform formally approved by the Saudi Ministry of Hajj and Umrah to provide Hajj services for the year 1444-2023. It was mainly established to provide a unique spiritual Hajj journey for European, American, Australian and New Zealander Muslims.

To register for Hajj visit:

My Nusuk Hajj registration is stuck on Step 1, what should I do?

1. Login to your account on Nusuk Hajj
2. Edit your profile and save it WITHOUT making any changes
3. Your application status will now show “Audit Validated” and move to step 2.

Repeat above for each companion attached to your profile.

Note: Those with BRP may have a yellow status showing “Waiting for Audit”, in which case check again in a few days time.


Hajj Package

Any updates to when the Hajj packages will be released?

Packages are due to be published on the Nusuk Hajj portal very soon. As soon as we hear, we’ll inform the group and will provide guidance on the packages so that you can select the package which suits your needs and budget, InshaAllah.

While every effort’s been made to ensure this article’s accuracy, and that of the content on our website, it doesn’t constitute legal advice tailored to your individual circumstances. If you act on it, you acknowledge that you do so at your own risk. We can’t assume responsibility and don’t accept liability for any damage or loss which may arise as a result of your reliance upon it.